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Questions

Who is eligible for Nest?

Every Welsh householder is eligible for Nest advice and support. Householders who own or privately rent their home, are in receipt of a means-tested benefit and are living in the most energy inefficient properties (E, F or G rated) may be eligible for Nest funded whole house improvements.

It is only residential properties Nest will accept, the property cannot have been used for a business 12 months prior to the application.

What are the means-tested benefits?

For a full list of qualifying means-tested benefits please click here

Is there an age criteria for the scheme?

No, there is not an age criteria for householders applying to Nest.

How can you tell if a property is E, F or G rated?

As per the application process, a Home Energy Check will be conducted over the telephone to determine the likelihood of a householder living in an E, F or G rated property. Eligibility will not be confirmed until Nest assessment stage. We have produced guidance on what characteristics an E, F or G property generally possesses – more can be found here

Are privately rented properties eligible for whole house improvements?

Householders who own or privately rent their property are eligible for Nest whole house improvements. However, in the case of privately rented property, landlord permission will need to be received prior to work going ahead - we will manage the process to gain landlord permission.

Will Nest improvements encourage private landlords to raise the rent they charge?

Where a tenant applies to Nest, landlords who consent for works to take place must sign a declaration form which imposes a condition on the improvement works that the rent must not be raised in lieu of Nest improvements for at least 12 months following the work being installed.

Are there any restrictions on applications to the Nest scheme?

  • A private landlord can refer a maximum of 3 properties to the Nest scheme
  • A private landlord must be registered with Rent Smart Wales and be able to provide us with their registration number and certificate
  • Private tenants must have resided in the property for a minimum of 6 months prior to a Nest application
  • Private tenants must have a valid tenancy agreement with 6 months left to run, as a minimum
  • Private tenants will need to show proof of residency/address to the whole house assessor to demonstrate they have been in the property for 6 months prior to application (e.g. utility bill or council tax bill) and a valid tenancy agreement
  • A private landlord will need to produce their valid gas safety record and send to Nest once a property has been referred
  • Nest will only accept residential properties. The property cannot have been used for business purposes or invoicing 12 months prior to the application
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