Resources
Annual Report
Nest stakeholder bulletin
If you would like to receive the Nest bi-monthly stakeholder bulletin, contact us via email at advicewales@est.org.uk.
Publications
Resources
The Nest leaflet is available in several different languages, as below. Please contact us if you would like to recieve the information in a different language to those shown.
FAQs
Who is eligible for Nest?
Every Welsh householder is eligible for Nest advice and support. Householders who own or privately rent their home, are in receipt of a means-tested benefit and are living in the most energy inefficient properties (F or G rated) may be eligible for Nest funded whole house improvements.
What are the means-tested benefits?
For a full list of qualifying means-tested benefits please click here
Is there an age criteria for the scheme?
No, there is no age criteria for householders applying to Nest.
How can you tell if a property is F or G rated?
As per the application process, a Home Energy Check will be conducted over the telephone to determine the likelihood of a householder living in an F or G rated property. Eligibility will not be confirmed until Nest assessment stage. We have produced guidance on what characteristics an F or G property generally possesses – more can be found here
Are privately rented properties eligible for whole house improvements?
Householders who own or privately rent their property are eligible for Nest whole house improvements. However, in the case of privately rented property, landlord permission will need to be received prior to work going ahead - we will manage the process to gain landlord permission.
Won’t Nest improvements encourage private landlords to raise the rent they charge?
Where a tenant applies to Nest, landlords who consent for works to take place must sign a declaration form which imposes a condition on the improvement works that the rent must not be raised in lieu of Nest improvements for at least 12 months following the work being installed.
Are there any restrictions on applications from Landlords to the Nest scheme?
To maintain the integrity of the scheme there are now two circumstances where applications will be passed to the Welsh Government for approval to proceed:
- Where a private landlord has already benefited from the scheme in respect of ten properties or more the application is to be referred to the Welsh Government who will determine whether the application can be approved.
- If during the assessment of a property the assessor has reasonable grounds to believe the application has been made fraudulently or if there is evidence that the heating system has been deliberately tampered with the application also has to be referred to the Welsh Government.
